10 Field Service Statistics to Keep You in the Know

  1. The global field service market is predicted to account for $4.45 billion by 2022.
    (Source: Stratistics)
  2. By 2020, 10% of emergency field service work will be both triaged and scheduled by artificial intelligence.
    (Source: Gartner; research available to Gartner clients only)
  3. By 2020, more than 75% of field service organizations with over 50 users will deploy mobile apps that go beyond simplified data collection and add capabilities that help technicians succeed.
    (Source: Gartner)
  4. Productivity software is the number one priority in small businesses’ tech budgets.
    (Source: Salesforce)
  5. By the end of 2016, the number of field service companies moving to a service-based model grew from 9% to 23%.
    (Source: TSIA)
  6. The job outlook for HVACR technicians is bright—it is predicted to grow 14% overall between 2014 and 2024.
    (Source: Bureau of Labor Statistics)
  7. Field service jobs in the energy industry have a bright outlook, also. In the next three years, over 60% of workers might need replacing.
    (Source: trade-schools.net)
  8. 52% of service companies still do things manually—paper, pens, headaches.
    (Source: Field Technologies Online)
  9. Reports of email marketing’s death have been greatly exaggerated: 72% of American adults prefer communication by email.
    (Source: MarketingSherpa)
  10. Workers who complete associates degrees in applied or technical sciences out-earn workers with bachelor’s degrees by $2,000 to $11,000.
    (Source: ACTE)

# # #

About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.