4 Ways CRM Helps to Deliver Guest Personalization and Satisfaction Post Pandemic

The hospitality industry is rapidly recovering following the pandemic and the travel industry is doing everything possible to bring guests back to their properties. The mission of the hospitality industry and hotel organizations in general is creating a consistent sense of welcome and a great hotel guest experience in a range of contexts. To do that effectively, knowing who your guests really are and what they’re looking for during their stay is integral to accomplishing that mission. These efforts are underpinned, typically, through CRM tools. Click the link to read this compelling article on 4 ways to leverage CRM technology to heighten experiences and personalize every engagement…


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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.