Many of today’s service firms track work and bill clients in much the same way as they did two decades ago. Why are so many companies slow to change the methods they use to bill and interact with their customers?
Because change is difficult. Despite the difficulties and staff resistance to change, it is too costly for an organization to allow change to stand in the way of business and technology improvements. For any service organization seeking to control costs and streamline its business, tightening time capture, tracking, controlling and understanding billable and non-billing workflow is critical to obtaining maximum profitability.
Enforcing accuracy on billable work and control of expenses yields immediate gains in profit margin and productivity. Implementing time and expense systems enhance operational controls, reduce costs, and improve overall efficiency by creating streamlined workflows. Using the captured data, decision-making about how to implement and price future work becomes possible while profitability steadily increases.
According to a research firm, these gains achieve maximum potential you take the steps of integrating CRM, CRM, ERP, and project management.
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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.
