CRM’s Impact During and After the Pandemic

THE PAST YEAR has been challenging for so many and for so many reasons. As we gain optimism about a return to normality, let’s assess the pandemic’s impact on CRM investments and the implications for the future. Some of the insights gained in 2020 were eye-opening, especially as they relate to the approach many organizations still have 20 years on from when skepticism about CRM ruled the day. Click the link to read the complete story…

https://www.destinationcrm.com/Articles/Columns-Departments/The-Tipping-Point/CRMs-Impact-During-and-After-the-Pandemic-146600.aspx

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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.

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