InforCRM Support Notification – TLS 1.2 Browser Enforcement for Infor CRM

To help provide updated encryption to customers, many browsers such as Google® Chrome™ browser, Firefox®, Microsoft® Edge® and Internet Explorer, and Safari® have announced plans to discontinue support for Transport Layer Security (TLS) versions 1.0 and 1.1.

Beginning January 2020, major browsers will start to enforce encryption levels at TLS 1.2 or above.

Infor understands the impact of this change and has determined that subscription customers running Infor CloudSuite™ CRM version 8.2 or higher should support TLS 1.2 browser communications, and Infor does not expect any impact accessing the Infor CloudSuite solution.  Support for TLS 1.2 communications was implemented for Infor subscription customers running versions 8.1 and earlier.

There is significant movement throughout the world to phase out insecure transport layer protocols and cipher suites. Past attacks like Logjam and Heartbleed have rendered protocols below TLS 1.2 incapable of providing the transport security for which they were originally designed. Major browser vendors have reached the same conclusion and are enforcing TLS 1.2 communications in upcoming browser releases:

Depending on your browser and browser version, there may be an impact to custom integrations or extensions. We recommend you allow sufficient time to test these customizations prior to TLS 1.2 enforcement.

For information please see your browser vendor’s website.

Infor Product Management

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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.