TimeLinx Talk Weekly Project and Service Newsletter – Edition 259

Welcome to the month of February. As service organizations prepare for the busiest time of the year, this edition of TimeLinx Talk includes articles about best practices for field services, trends in CPQ software, what are the fastest growing industries in 2024 as well as news from Sage, Infor and much more. Enjoy the read and tell us what you think …

  • The Changing Face of the Field Service Engineer – In this Field Service News Research study, they take a deep dive into how the role of the field service engineer is evolving. This article takes a look at the question of the ageing workforce and the entry of millennials into the field service workforce. Much has been written about an ageing workforce crisis but how much of the worry is based on hyperbole? And what of the Millennial generation entering the workforce – is our industry ready to embrace them?  Click the image to get all of the details…

  • What is Field Service Management and How Can the Right Software Help – There are plenty of semi-confusing terms tossed around in the home service industry, like field service management. Wondering what that is? We get that a lot!  There’s a good chance you’ve heard about it too. So what is field service management and does it apply to your specific line of work? What is field service management? IBM defines field service management as “the coordination of a company’s resources, including employees and equipment”. Click the image to read it all…

  • 5 Common Challenges of Field Service Management – Field service management is a serious challenge that involves multiple levels of coordination. In addition to the mechanical and administrative aspects of field service management, companies need effective strategies to meet customer expectations, balance the workforce, and stay profitable. In the digital age, that almost always means adopting new technology. Every business tries its best to overcome the challenges, but it’s a herculean task for field service managers to hit their targets. Click the image to read the entire article…

  • Fastest Growing Industries in the US in 2024 –  To summarize, the fastest-growing industries in the US in 2024 are projected to include technology-related sectors, healthcare, renewable energy and many others. These industries present numerous opportunities for entrepreneurs, investors, and job seekers. Some of them are expected but there are a few surprises this year. Click the image to understand what industries to be following in the coming year and strategize how your company could benefit…

  • Top 6 Trends Shaping the CPQ Industry –  

    The global Configure Price Quote (CPQ) Software market, once valued at US$2.2 billion in 2023, is predicted to reach a remarkable US$7.3 billion by 2030.  In addition to its rapid growth, the industry is on the verge of seismic change. This article delves into the key trends set to reshape the CPQ industry and unveil the future of this tech-led revolution. First, we’ll define CPQ and explain how cutting-edge CPQ solutions operate today. Click the image to read the article…

  • Sometimes Things Just Do Not Go As Planned: Edition 143 –  Recreational boating is an activity enjoyed by millions. Nothing is quite as pleasurable as a warm sunny day on the water with friends and family. Modern water craft include sleek entertainment equipment, comfortable seating, state of the art navigation and safety equipment but sometimes things just do not go as planned. In this edition, a family was leaving the marina but ill prepared for some really rough water. Click the image to watch this terrifying video…

  • Artificial Intelligence Is The Future Of Field Service Management –  Artificial intelligence (AI) and machine learning (ML) are changing the way businesses operate through streamlining tasks and optimizing resource utilization. The technologies do so by rapidly analyzing disparate data sets and presenting the best possible solutions to end users in order to help them make faster, better decisions. The use of AI and ML is increasingly important in field service operations as well, as manual processes cannot keep up with these accelerating performance demands. Click the image to get all of the details…

  • 5 Ways Artificial Intelligence Can Help in Field Service Management – AI is now part of many systems, such as enterprise content management software and sales automation tools. Field service management is another area in which AI can help improve operations. Applying AI to FSM can help streamline company operations and improve customer satisfaction. The tech can also give company leaders better insights into their customer service. Click the image to read the entire article…

  • What is CRM Artificial Intelligence and What Can It Do for My Business? – Before ChatGPT came along, CRM vendors had started to embed artificial intelligence in their apps. Customer Relationship Management software vendors have touted AI for several years, but it has not yet been as revolutionary as in other areas, such as content marketing or code debugging. Combining generative AI with CRM allows companies to automate business processes better, and develop more personalized communications. Click the image to learn more…

  • How Is AI Shaping the ERP Implementation Process – Enterprises across the globe, regardless of industry, are embracing enterprise resource planning systems to achieve business agility. According to Allied Market Research, the global enterprise resource planning market is projected to reach $117.09 billion by 2030, growing at a CAGR of 10.0% from 2021 to 2030. Gartner also predicts that almost two-third (65.9%) of spending on application software will be directed toward cloud technologies in 2025. Click the image to read the complete report…

  • Artificial Intelligence Legislation – Artificial intelligence, the development of computer systems to perform tasks that normally require human intelligence, such as learning and decision-making, has the potential to spur innovation and transform industry and government. As the science and technology of AI continues to develop, more products and services are coming onto the market. For example, companies are developing AI to help consumers run their homes and allow the elderly to stay in their homes longer. Click the image to get all of the details…

  • Sometimes Things Just Do Not Go As Planned: Edition 142 – Modern manufacturing and distribution facilities utilize the latest technology and advanced architectural design to increase efficiency, profitability and speed to market.  Many of these distribution centers can exceed 800,000 square foot in size, stand 5 stories tall, employ as many as 1,500 people and store billions of dollars’ worth of inventory. Safety precautions are mandated but sometimes things just do not go as planned. Click the image to watch the terrifying warehouse accident…

  • Explore the Complete Catalog of TimeLinx Project and Service Management Solutions – If your company provides services to clients and looking to increase efficiencies, decrease expenses, deliver better customer experiences and boost profitability, you should explore the complete catalog of TimeLinx Project and Service Management Solutions. The catalog includes end to end project and field service management including complete mobility, accounting integration, estimating, scheduling and dispatching and more. Click the image to explore…

  • TimeLinx Sales & Marketing Tool Kit – July 2023 – Looking to familiarize yourself with the TimeLinx Project and Service Management platform? If so, then look no farther. This webpage is a comprehensive tool kit that include product demonstration videos, success stories, press releases, buying guides, features pages and much more. Click the image to get  access to all of the information you can ever want related to TimeLinx PSM…

  • TimeLinx Explained Under 3 Minutes – If you are looking for a full featured project and service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management and complete mobility that integrates to your ERP system you will want to watch this 3 minute video about TimeLinx PSM. Click the image to watch the brief video…

  • Follow TimeLinx on YouTube – Just last week TimeLinx announced the re-launch of our YouTube channel and the response has been great. The team continues to add new content to the site on a weekly basis in hopes that more of our clients and partners will follow us and stay up to date with all that we have to offer. If you have not done so, please click the image, navigate the site, add a “like”, leave a comment or even share some of the content you think others may be interested in…

  • TimeLinx Project and Service Management for Infor 3 Minute Video Overview – Are you an Infor customer with a services business? Do you wish you had better control of the scheduling and dispatching of your field service teams, work order management, time and expense management, asset and inventory management, project management, reporting, alerts and notifications and complete mobility? If you said yes, you will want to watch this 3 minute video about the TimeLinx Project and Service solution for Infor. Click the image to view…

  • Let’s Meet for a Virtual Cup of Coffee – Do you enjoy a cup of coffee in the morning to get your work day started? Is your company in the service industry and you wish you could improve efficiencies, maximize profits, minimize mistakes and provide better customer experiences? If you answered “yes” to both of those questions, let’s schedule a 30 minute  “Virtual Cup of Coffee Meeting” with a member of our team to discuss how the  TimeLinx Project and Service Management Platform can help. Click the image for the details…

  • The Power of a Partnership – The TimeLinx Partner Advantage Program – The project and service management industry is experiencing record growth and now is the time for technology consulting firms to take advantage of the opportunity.  With over 20 years of delivering award winning project and service management solutions for mid-market companies around the world, TimeLinx would welcome the  prospect of partnering with any CRM, ERP or business process solutions providers. Click the image for the details…

  • Comprehensive Product Demonstration of TimeLinx SmartMobile Version 3– The new TimeLinx disconnected SmartMobile  application offers service organizations a new way to arm mobile workforces with the power of complete Field Service Management. Increase customer experiences by equipping field personnel with an industry leading mobile solution. The app was designed to work in both offline and online modes. Click the image to watch a comprehensive product demonstration and see if SmartMobile is for your service organization…

  • TimeLinx Project and Field Service Management Product Overview and Demonstration – If you operate a services organization and looking for a full featured project and field service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting and complete mobility you will want to click the image to watch this comprehensive product overview and demonstration of the platform …

  • TimeLinx Project and Field Service Management Product Demonstration -If you operate a services organization and looking for a full featured project and field service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting, alerts and notifications and complete mobility you will want to click the image to watch this brief product demonstration of the platform..

  • Infor’s “Come Back Clean” Reinstatement Program – Have you been a long-time Infor customer but let your maintenance & support programs lapse only to realize the reinstatement fees are simply too expensive to justify? Well, we have an answer for you! From now until the end of the year, you can literally save tens of thousands while protecting your software investment by taking advantage of the “Come Back Clean Program”. Click the image to get all of the details about the program…

  • TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

  • TimeLinx – Project and Service Management Software Buying Guide –
    The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

  • With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

  • TimeLinx is Able to Offer Financing for All Purchases Across North and South America – TimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about all of the tax and business benefits of technology financing…

  • Like, Share and Follow – TimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

  • TimeLinx Content Archive – With hundreds of newsletters, thousands of blog posts, more than 1,000 industry related stories, a million clicks and readership asking for a complete archive and an easy way to reference all of the great content published in the last 48 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…

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