“The single biggest problem in communication is the illusion that it has taken place.” –George Bernard Shaw. The time has come for one of your key customers to renew their contract. You reach out… and…crickets. You leave a message. Nothing. Something seems off, and you start to have a sinking feeling about what’s coming next. It’s one of the worst feelings a small business owner faces—losing an important, long-term client. Click the link to read this article to better understand the signs a client is leaving and how to prevent it…
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TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.