Service, Training & Support from TimeLinx

Implementation Services

TimeLinx Software offers a comprehensive selection of technical services to assist you in the implementation of your CRM or TimeLinx PSM system.  Our services are designed to provide you with a single source of knowledgeable consultants with industry and product experience. Based on our understanding of your project requirements, we will provide the right mix of services and resources to deliver a complete solution.

Our services provide a turn-key solution to your project, from initial design, through go-live support. We couple this with world class support and Service Level Agreements that support your users.  Cost effective consulting services are also available as your business grows and expands.

Our services include:

  • Onsite Discovery
  • Project Management
  • Installation
  • Application Configuration
  • Customizations
  • Data Migration
  • Training
  • Documentation

Our support and service agreements include:

  • Software Support
    • Premium
    • Standard
  • Service Level Agreements
    • Gold
    • Silver
    • Bronze

TimeLinx has developed a proven comprehensive implementation methodology. Our approach is flexible and designed to meet our customer’s different specific project needs. Based on our understanding of your environment, resources, timing, and budget, we tailor our approach to meeting your overall project goals.  With hundreds of successful implementations to our credit, we have learned what works and what doesn’t.