Sometimes Things REALLY Do Not Go As Planned : Edition 16

In the tourism industry, the customer experience is the most important element of the business. Attention to detail and contingencies are critical to the success of the business. In the story we are about to share, it is likely no amount of planning could have prepared this helicopter tour company for the actions of one of their passengers. Sometimes things REALLY do not go as planned. Click the link this tragic and almost unimaginable story…

https://www.dailymail.co.uk/news/article-2488368/Gregory-McFadden-jumped-death-helicopter-suicide.html

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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.

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