Taking Your CRM Beyond the Sales Team

To build customer loyalty, gain a competitive advantage, and capture more revenue, companies will need to invest in increasing employee adoption of, and proficiency with, CRM best practices. Many companies have implemented some CRM capabilities, yet companies continue to leave an estimated $1.6 billion in revenue on the table by delivering a subpar customer experience. This compelling white paper provides insight as to how companies are using CRM for more than just sales to increase customer experience and generate additional revenue opportunities. Click the attachment to download the attachment…

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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.