Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.
The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy use and pay for your solution offers a best-of-breed CRM solution without compromise.
Monitor, track and learn from every customer interaction, and leverage that information to improve relationships and sales performance.
Drive accurate forecasting, informed decision-making, and effective team and territory management with robust functionalities for analytics, sales management, and proactive alerts. Infor CRM SLX provides insight into every customer touch point across your organization’s sales, marketing, customer service, and support teams.
Infor CRM is a cloud-based application that provides capabilities for sales, customer service, marketing analytics, and reporting. The solution integrates seamlessly with other Infor ERP solutions, including Birst® Networked BI, Infor Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver an exceptional customer experience.
Easy to set up and use, designed to help complex marketing organizations automate processes
Email integration through Xbar for Microsoft® Outlook® and Sync for Gmail enables you to pull email details directly from Infor CRM whenever you wish to reach out to specific individuals or companies.
Applications are purpose-built to ensure maximum ROI for your business. Infor CRM has the lowest TCO on the market.
Superior mobile and tablet functionalities mean sales teams can update CRM customer profiles while on site with a customer or prospect and send follow-up communications before they even get back to the office.
Industry-leading integration capabilities offer 360° views of customers through standard open APIs and integration options.
Comprehensive and intuitive functionalities can enhance the productivity of your teams.
Reporting and analytics enable actionable insights from customer information.
Ensure relevant, repeatable, and well-documented interactions.
Connect CRM and ERP so you can pull data from both sources to generate richer insights.
Take advantage of historical information to develop smarter game plans, drive alerts to ensure best practices, and provide managers with bird’s-eye views of the business.
Improve decision-making with comprehensive analytics featuring pre-built industry and role-specific content and metrics.
Project & Field Service Management for businesses of all shapes and sizes.
TimeLinx Software, Inc.
800 Turnpike St. #300
North Andover, MA 01845-6156 USA