That's a great question, and we have 5 great answers.
While most systems are about scheduling and assigning tasks, delivering more than just a collection of tasks is much more. It’s always about improving revenues, controlling costs, and creating profits.
So, in 2001, we developed TimeLinx.
Only
TimeLinx PSM puts you in control of service delivery while controlling costs and profitability in real time.All in one fully integrated system. You get transparency, access and control across your entire customer lifecycle from lead management to project delivery.
1. TimeLinx is a unique combination of CRM, Project Management, Service Management, Task Management, and Scheduling, with a comprehensive Mobile app, deep Revenue and Job Cost capabilities, and ERP integration like no other product. Plus multi-currency and multi-language capablities for both TimeLinx web and SmartMobile users!
2. TimeLinx covers the full range of service and sales capabilities a company needs, leading a company through the natural customer journey of sales into services and then into billing – all connected to each other out of the box! Manage projects, tasks, resources, time entry, expenses, scheduling, contracts, risks, retainers, tickets, issues and more.
3. TimeLinx is embedded within the platforms of powerful, modern CRM systems, TimeLinx eliminates the complications of integration and enables the communication between sales, services, and finance teams in the interest of improved service delivery and customer satisfaction.
4. TimeLinx is a “smart” system with fully integrated functions that are repeatable, accurate, efficient, and fast. Our proprietary Revenue Optimization Engine, TimeLinx Accounting Platform, and Time and Expense Approval systems work together to optimize revenues and profits to get invoices out your door quickly for improved cash flow. Optional accounting integration reduces invoicing time and costs to turn payment collection into hours instead of weeks. With TimeLinx, you’ll always have accurate and “optimized” invoices on their way – on time, every time!
5. The TimeLinx SmartMobile v3 app (either iOS or Android) rapidly collects work details, expenses, materials used, travel details, photos, signatures, documents, and more. SmartMobile v3 eliminates connectivity issues by being an offline and online app that works even without an internet connection. For those times staff need to work in a hospital where internet isn’t permitted, in an area where internet isn’t available, or in a building where reception is poor, SmartMobile v3 continues to provide the tools needed for staff to record time, expense, notes, and repair or parts installation details. In multiple languages and currencies.
With TimeLinx PSM, your sales, service, support and financial applications all work together to maximize customer satisfaction and business profitability.
With TimeLinx PSM inside your CRM system, you manage your entire customer lifecycle:
- Run the Campaigns.
- Get the Leads.
- Quote the work.
- Forecast the opportunity and win the deal.
- Manage, track and deliver accurate, profitable work.
- Provide best-of-class customer service and technical support.
- Get paid.
- Keep nurturing the relationship.
See all that TimeLinx can do for your business. Click below to learn why TimeLinx has been the choice of forward-thinking businesses across many industries for over 23 years.
