2023 Professional and Field Services Survey & Analysis

Published by Alithya

Professional services leaders are digitizing operations, with automation and data centered decision-making topping the list of priorities. Over the next year, these firms will need to lean into efficient growth to navigate a tight labor market and weakening spending. Accelerating delivery and optimizing margins will require better alignment between expertise and demand. Technology will be a significant factor in success, streamlining operations and guiding investment decisions. If staff and clients are an organization’s most important assets, technology is how these firms will foster and grow their value.

Key takeaways from Alithya’s 2023 Professional Services Trends Survey Report include:

  • Compared to an industry forecast of 9.1%, 62% of respondents anticipated their firm’s growth to be in line or greater. Almost a third of respondents expected to grow faster than the industry average.
  • 37% of respondents report mergers and acquisitions as a leading growth strategy in 2023.
  • 60% of respondents report supply chain disruptions to be the biggest challenge in 2023.
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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.