Customer Perceptions of the Community Experience – White Paper

What do consumers expect when it comes to Customer Experience? What is most important when interacting with a brand, and what is the ideal experience they’re looking for? We understand that community has been painted as the dream solution for business objectives, and this is something that many community professionals are in agreement on. Community offers brands efficient solutions across the business spectrum: support, success, CX, and marketing objectives can be managed and realized through community. Click the link to download this compelling white paper related to CX through a community…

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About TimeLinx
TimeLinx delivers innovative project & service management software as a complete solution that perfects the sell-track-manage-support-bill cycle that services organizations must have to delight their customers; TimeLinx brings the cycle together in a single application that offers less frustration, better project management, complete reporting, and improved profitability – all specially designed for Infor and Sage.