TimeLinx Talk Weekly Project and Service Newsletter – Edition 170

With April half way over and the second quarter well underway, service organizations are about to enter the busiest time of the year. This edition of TimeLinx Talk features best practices from the experts, the latest industry analyst reports, updates from Sage and Infor and much more. Enjoy the read and feedback is always welcome..

  • Improve Field Service Management with these 5 Expert Tips – Field service management is changing rapidly as emerging technologies become the new standard. Gartner estimated* that by the end of 2022, 70% of customer interactions would involve machine learning applications, chatbots or mobile messaging. By 2025, they estimated that over two-thirds of field service work would be scheduled by algorithms and bots, especially in automated schedule optimization-dependent providers. Click the image to read the complete report

  • What Clients Want in 2022 and Beyond

    Businesses have always turned to their accountant in times of need, and recent times have tested this rule to its limit. Even before the coronavirus disruption, Sage’s most recent Practice of Now research revealed that 86% of US accounting professionals feel that clients expect greater flexibility and better service levels—but for the same fee. Accountants in the know are acutely aware of their new-found value. Click the image to get the complete story…

  • Field Service Management Market Size To Reach $23.46B by 2030 – The global field service management market size is expected to reach USD 23.46 Billion in 2030 and register a revenue CAGR of 19.3% over the forecast period, according to latest report by Reports and Data. Technological advancements and adoption of cost-effective solutions are expected to drive market revenue growth. Click the image to get all of the details…

  • The Sage – International Conference Center Coming in 2024 – Sage is bringing the world stage to the Northern part of England. The new international conference center will be the first of its kind for the region by bringing in new outside investment, thousands of new jobs, over a million visitors per year and tens of millions added to the local economy each year. The development is expected to open in 2024. Watch this exciting video to learn more…

  • Infor Customer Success at the Core of its Business as it Celebrates 20 YearsInfor unveiled some impressive growth figures yesterday and updated its market approach in a Press and analyst briefing. Infor has long taken an industry-specific approach to its solutions. Those solutions are now part of a much larger platform whose direction gets clearer every year. Click the image to get the complete details…

  • TimeLinx Partners with Sage to Host a Webinar for All of Sage’s Africa and Middle East Business Partners – Join us for an in-depth look at TimeLinx PSM ( Project and Service Management) for Sage. This session will provide insight into one of the fastest growing segments in software publishing and demonstrate how TimeLinx extends the capabilities of a Sage Accounting solution for companies that have project and field service elements to their business. Click the image and register today…

  • Sometimes Things Just Do Not Go As Planned : Edition 71 – Travel by helicopter is becoming more and more common, particularly in large congested metropolitan areas. The aviation industry is highly regulated and safety equipment and the latest technology innovations make this mode of transportation very safe however sometimes things just do not go as planned. Click the image to watch this heart pounding video of a helicopter going down in the Hudson River…

  • Closing the Field Service Talent Gap While Upskilling Veteran Technicians – Automation continues to stake a claim on countless industries. However, field services aren’t one of them. At least, not to the point of mass redundancies any time soon. Field service is fundamentally about people working with people. That’s likely how it’ll stay until the robots can pass for humans. A more pressing concern for field service providers isn’t intelligent machines; it’s a growing lack of talented people and a shrinking pool of workers. Click the image to read the complete report

  • Can We Talk About Spreadsheets (Again)? 5 Reasons for CRM Software – You should as they’re a great tool for businesses. You can use them to create budgets, to build lists and to generate reports. But no matter how skilled or creative you are with spread sheets, they can only accomplish so much – running a business solely on spread sheets will penalize a business in terms of limited productivity and lost sales. Don’t believe me? Well, here are five compelling reasons for into CRM software: Click the image to read the complete story…

  • 35 CRM Statistics & Trends You Need to Know for 2022 – Are you wondering what the CRM statistics and trends look like for 2022?Good Customer Relationship Management (CRM) is often the decisive factor behind the growth of most successful businesses. In this post, we’ll look at some key CRM statistics that reveal the increasingly important role that CRM is likely to play in the years to come. What Is the Future of CRM? Click the image to read the complete report

  • Field Service is Changing Rapidly. Can Your Company Keep Up? – For capital-intensive industries, field service has become critical to growth and profitability. Leading companies are harnessing new pricing models, data, and savvier frontline teams to transform the way they deliver service in the field—and significantly improve their performance. Though field service has been evolving for years, disruptions caused by Covid-19 have accelerated companies’ investment in technology and their shift to new commercial models. Click the image to read the complete report…

  • Sage CRM Advisory: Support for Outlook Plugins in Windows 11 – This is a notification for product news or an alert. If you have a question, please start a new discussion on the Sage City CRM Community
    Advisory: Support for Outlook Plugins in Windows 11 using Internet Explorer Mode in Microsoft Edge.
    IE mode on Microsoft Edge uses the Trident MSHTML engine from Internet Explorer 11 (IE11) to allow the ActiveX technology used by the plugins to work.
    Click the image to get the complete advisory…

  • 32 Meaningful Easter Traditions to Add to Your Family’s Holiday – Ah, Easter Sunday. For hundreds of years, followers of the Christian faith have closed out Lent by attending church services and gathering with friends and family for spring-inspired celebrations. There are many classic Easter traditions you can incorporate into your holiday, and this year we’re honoring them with a nod to the past. Click the image to get all the details…

  • Sometimes Things Just Do Not Go As Planned : Edition 70 – A popular Easter tradition that has been celebrated for decades has been egg hunts. It seems as though every year, these events get bigger and more elaborate and with the added complexity, sometimes things just do not go as planned. Recently, a religious organization contracted a helicopter pilot to drop over 10,000 candy filled plastic eggs from about 75 feet in the air on to the church parking lot with the intent of letting the children run and pick them up once the area was clear. Click the image to watch this epic fail…

  • Global Field Service Management Market to Reach $10.3 Billion USD by 2032 – The global field service management market is expected to secure USD 10.3 Billion in 2032 while recording a CAGR of 11. 1% during the forecast period from 2022 to 2032. The market is projected at USD 3.2 Billion and 3.6 Billion in 2021 and 2022 respectively. Expansion of the market is credited to the increasing demand for real-time visibility and the fast adoption of automation and digitalization in the field. Click the image to read the complete report

  • Challenges in the Final Mile are Only Going to Get Harder – The challenges of final mile delivery are ones all field service professionals understand only too well. The Pareto principle is alive and well in field service logistics. Every time our engineers head to a customer site in an urban center – eighty percent of their journey time is likely spent on the last twenty percent of the trip as they navigate increasingly congested roads. Click the image to read the story…

  • 8 Business Growth Challenges to Anticipate and Overcome – Achieving consistent, sustainable growth is likely to be a fundamental goal for your business. Expansion can lead to all sorts of exciting opportunities for your company and new experiences for your employees. But it’s important to be prepared for the obstacles that might arise on the path to long-term success. From managing uncertainty to maintaining efficiency, click the image to read this compelling article for small business owners…

  • Easy Ways to Manage Your Small Business Admin – Let’s face it; you didn’t start a business because you love admin. Unless, of course, you do have a passion for admin, and your business makes it easier for people to manage theirs. Either way, small business administration is an integral part of running a business and can significantly impact your profits. According to a study conducted by Sage in 2020, only 42% of business owners claim to have always been adept with money. Click the image get the rest of the story…

  • Companies Build Best on Infor – TimeLinx Software has been proud to partner with for more than a decade largely because Infor delivers software solutions that allow companies across almost every industry to more efficiently do what they do best. Martin Guitars – built for craftsmanship. Goya Foods – built for quality. Triumph Motorcycles – built for the thrill and more than 68,000 other companies around the world rely on Infor to manage their business. Click the image and check out their latest advertisement…

  • Sometimes Things Just Do Not Go As Planned : Edition 69 – The cruise industry generates billions of dollars in revenue each year carrying millions of passengers to exotic locations around the world. The ships cost hundreds of millions of dollars to build, include state of the art entertainment systems and the latest safety and navigation equipment but sometimes things just do not go as planned. Click the image to watch this terrifying video of a cruise ship that nearly tips over…

  • Sage Foundation—Donate in Support of Ukraine

    The actions of people across the globe to support the relief efforts highlight the good in the world at a time when it is too easy to question humanity. In this vein, Sage has committed £150,000 ($195,690 USD) through three different charities to help support Ukrainian refugees. Click the image to learn how you can participate…

  • TimeLinx PSM ( Project and Service Management for Infor) is Now Available through the Infor 3rd Party Marketplace – As of Monday March 21, 2022, TimeLinx Project and Service Management is now available on Infor’s 3rd Party Marketplace. For complete details about the partnership, click the images and redirect your web-browser to the new landing page…

  • Please Take a Five Minute Product Survey

    As a 20+ year provider of technology solutions for companies with project and service needs, we are always looking for ways to improve our products and are asking for your help. We have prepared a few questions and likely responses. To save you time, select an answer from the choices or feel free to provide your own. Please click the image to complete the survey and as a gesture of appreciation, your name will be added to a drawing for ten $50.00 Amazon gift cards…

  • TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

  • TimeLinx – Project and Service Management Software Buying Guide
    The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

  • The Basics of Partnering with TimeLinx During Uncertain Times – The TimeLinx Partner Advantage Program is a perfect complement for mid-market resellers, business partners and technology consulting firms supporting businesses in the project and service industry. The Partner Advantage Program includes some of the best margins, support, training and administration offerings in software publishing…

  • TimeLinx Investor Information Center – Regardless of the impacts of the Corona Virus, TimeLinx is reporting some the strongest financial results in the company’s history and seeking outside investment to expedite the time to market in the re-launch of the new platform agnostic version of TimeLinx including all modules. Interested parties should click the image and download the complete market analysis and investor presentation…

  • With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

  • In the Midst of the Global Pandemic, TimeLinx is Able to Offer Financing for All Purchases Across North and South AmericaTimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about the benefits of technology financing…

  • Like, Share and FollowTimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

  • TimeLinx Content Archive – With dozens of newsletters, hundreds of blog posts, more than 300 industry related stories, 12,000 downloads and readership asking for a complete archive and an easy way to reference all of the great content published in the last 14 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…

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