TimeLinx Talk Weekly Project and Service Newsletter – Edition 225

We’re half way through the month of May and summer is just around the corner. This edition of TimeLinx Talk includes industry insights, trends and comparisons as well as a webcast invitation and updates from Sage, Infor and much more. Enjoy the read and tell us what you think…

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  • What is Ahead in 2023 for Field Service Management Software – It’s been a whirlwind year. With the cost of goods rising, a growing labor gap, and many economists predicting a recession in 2023, field service businesses—including HVAC, plumbing, electrical, landscaping, and other trade companies—will be looking for additional ways to maximize existing resources, improve customer services, and boost profits. Click the image to read this compelling article and get all the details…

  • Trends and Modernization in the Field Service Industry – The pandemic reaffirmed the need for field service industry trends that were already gaining traction in recent years. As more people began to work remotely and storefronts were shuttered, the demand for field service software grew almost exponentially.

    This is what allowed successful businesses to weather the storm by continuing to provide their products and services without interruption. The image to get all of the details…

  • What is Field Service CRM? FSM vs. Field Service CRM – If you own a field services organization, do you still think that customer relationship management (CRM) and field service management (FSM) is the same? Let’s be clear; these two systems are different. Yes, you read it right. CRM helps you store customer data and convert a qualified sales lead into a customer. In addition, FSM is responsible for the after-sale process, in which businesses manage their team of field technicians, oversee service delivery, and ensure quality service. Click image to read the entire article…

  • Top 10 Industries for Project Management Professionals – Almost all businesses across the globe are constantly looking out for the latest and most efficient options to manage their projects cost-effectively. The project management sector has become a diverse and exciting field to pursue. Project management is significantly becoming a valuable tool for helping the execution of ingenious ideas. Click the image to read this compelling article and get all of the details…

  • How to Build a Subscription Business Model to Grow Revenue –  For CFOs in the SaaS industry, growing revenue in a scalable way requires being a grandmaster in managing complexity. This is because, unlike other revenue models, a subscription-based business model needs to optimize its processes through a full customer lifecycle: onboarding, ongoing customer support, and renewal and churn management. Click the image to read the article…

  • Sometimes Things Just Do Not Go As Planned: Edition 115 – Hydro-electric dams are marvels of modern engineering. The architecture involved in designing a structure that holds tens of millions of gallons of water and alters the landscape surrounding it is hard to comprehend. Despite all of the safety precautions and failsafe’s included in the construction, sometimes things just do not go as planned.  Recently, due to excessive snow melt, a California reservoir’s emergency spillway came dangerously close to a malfunction. Click the image to watch the video…

  • Are You Frustrated Managing Your Field Services Team? – Do you have difficulty managing your field services teams because your company uses multiple systems that aren’t integrated with one another? Does your company struggle by not having a  seamless, automated way to manage service engagements from the initial call, on to scheduling & dispatch, route management, mobile time & expense management, mobile inventory & asset management, mobile task management on to billing and invoicing?  If so, click the image to watch the brief video of TimeLinx PSM…

  • Feature Article of the Week

    Nap Your Way to the Top: A Revolutionary Approach to Staff Utilization – Do you ever feel like you’re not achieving as much as you could be? Do you struggle to stay focused and productive throughout the day? If so, you’re not alone. Many people experience a midday slump, making it difficult to stay motivated and engaged. But what if I told you that there’s a simple solution to this problem? What if I told you that you can nap your way to the top? Click the image to read this compelling article…

  • Top Reasons You Need a Single Source of Truth When Making Business Decisions – If your business doesn’t have a single, unified system, you probably don’t have reliable data. As a result, many of your business decisions could be based on faulty or incomplete information. Today, we’re discussing the benefits of establishing a single source of truth where executives and employees are all accessing the same data in a single location. When we talk about establishing a single source of truth (SSOT), what do we mean? Click the image to get the complete details…

  •  Why CRM has Revolutionized Field Service Management – The Harvard Business Review claims that customer relationships are now about twice as important as brand value in determining overall enterprise worth. That’s because customers now have more options than ever. No matter the flashiness of the brand name, customers will leave after experiencing a single delay or inaccurate exchange with service reps. Growing customer expectations extend to field service as well.  Click the image to read how CRM has impacted Field Service Management…

  • Digital Transformation in Field Service Management – It’s 2023, and the word “digital transformation” is one many industries have heard over and over again for the past few years. What is digital transformation? Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how businesses operate and deliver value to customers. With the pandemic’s impacts on the entire globe, it has become obvious that companies, including businesses in the field service industry, need to step utilizing technology. Click the image for the complete story…

  • Building a Resilient Aftermarket Services Business – Resilience was abundant in service and supply chain organizations during the pandemic—the lockdowns, travel restrictions, border closures and health protocols created unprecedented shifts in supply and demand patterns across different regions and industries. Couple these factors with other sources of disruption, such as geopolitical tensions, trade frictions, cyberattacks, natural disasters and climate change. Click the image to get complete details…

  • Sometimes Things Just Do Not Go As Planned: Edition 114 – Modern merchant cargo ships are some of the largest machines on the planet. They average 700 – 800 feet long, 70-80 feet wide, draft 35 feet into the water and can carry between 8,000 and 9,000 40 foot containers. They are designed using the strongest steel, utilize the most modern technology and include futuristic safety equipment to minimize risk but sometimes things just do not go as planned. Click the image to watch this terrifying video…

  • Field Service Management for Sage Customers Using TimeLinx PSM – Is your company using a Sage accounting solution but experiencing challenges managing the efficiency and profitability of the services elements of the business? Do you experience errors on invoices, unaccounted for time and materials, challenges with scheduling & dispatching, delays in payment and challenges with reporting on your field operations. If so, click the image to watch the brief video of TimeLinx PSM for Sage…

  • Technology Advisors Introduces TimeLinx Project and Service Management Solution to Infor Clients on May 18th, 2023 – TimeLinx is proud to partner with Technology Advisors and happy to report they will introduce our Project and Service Management solution to their Infor customers on May 18th, 2023. Project and Service Management is essential for field service agents and internal project management teams. Click the image and register for their upcoming webinar…

  • Comprehensive Product Demonstration of TimeLinx SmartMobile Version 3– The new TimeLinx disconnected SmartMobile  application offers service organizations a new way to arm mobile workforces with the power of complete Field Service Management. Increase customer experiences by equipping field personnel with an industry leading mobile solution. The app was designed to work in both offline and online modes. Click the image to watch a comprehensive product demonstration and see if SmartMobile is for your service organization…

  • TimeLinx Project and Field Service Management Product Overview and Demonstration – If you operate a services organization and looking for a full featured project and field service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting and complete mobility you will want to click the image to watch this comprehensive product overview and demonstration of the platform …

  • TimeLinx Project and Field Service Management Product Demonstration -If you operate a services organization and looking for a full featured project and field service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting, alerts and notifications and complete mobility you will want to click the image to watch this brief product demonstration of the platform…

  • TimeLinx Project and Service Management Explained in 3 Minutes -If you are looking for a full featured project and service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting, alerts and notifications and complete mobility you will want to watch this 3 minute video about TimeLinx PSM. Click the image to watch…

  • The Basics of Partnering with TimeLinx During Uncertain Times – The TimeLinx Partner Advantage Program is a perfect complement for mid-market resellers, business partners and technology consulting firms supporting businesses in the project and service industry. The Partner Advantage Program includes some of the best margins, support, training and administration offerings in software publishing. Click the image to watch the short video and learn how you can become a TimeLinx business partner……

  • TimeLinx Investor Information – TimeLinx has a 20 year track record of developing award winning project and service solutions for the mid-market and although the business has experienced tremendous growth the last 2 years, the company is seeking outside investment to accelerate growth and bring the latest products to market. Click the image to review the TimeLinx Investor Center and submit an inquiry…

  • Infor’s “Come Back Clean” Reinstatement Program – Have you been a long-time Infor customer but let your maintenance & support programs lapse only to realize the reinstatement fees are simply too expensive to justify? Well, we have an answer for you! From now until December 31st, 2022 you can literally save tens of thousands while protecting your software investment by taking advantage of the “Come Back Clean Program”. Click the image to get all of the details about the program…

  • TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

  • TimeLinx – Project and Service Management Software Buying Guide –
    The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

  • With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

  • TimeLinx is Able to Offer Financing for All Purchases Across North and South America – TimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about all of the tax and business benefits of technology financing…

  • Like, Share and Follow – TimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

  • TimeLinx Content Archive – With hundreds of newsletters, thousands of blog posts, more than 1,000 industry related stories, a million clicks and readership asking for a complete archive and an easy way to reference all of the great content published in the last 48 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…

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