TimeLinx Talk Weekly Project and Service Newsletter – Edition 243

Resolving Complaints from Customers About Field Technician Quickly and Effectively? –  Field technicians are the front-line workers who deliver, install, maintain, and repair equipment and systems for customers. They often face challenging situations, such as technical issues, customer complaints, safety hazards, and tight deadlines. How can you, as a field service manager, support your technicians and resolve their complaints quickly and effectively? Click the image to review some best practices to follow…

10 Tips to Ensure the Successful Implementation of a Field Service Management Solution – Before choosing a Field Service Management (FSM) solution and implementing it in an organization, service providers need to define a set of outcomes. Here are 10 tips that may be the key to success. Changing a FSM solution or using one for the first time requires a major study so that the changes implemented in the organization are successful. Click the image to read the entire article…

Weighing Your Options Between Sage 50, Sage 100 & Sage 300 – In general, the difference between Sage 50, Sage 100 and Sage 300 can be summed up like this: Sage 50 is more affordable for SMBs to manage accounting simply. Sage 100 costs a little more and is a little more robust to meet the needs of growing companies. Sage 300 is more expensive and is a highly customizable, enterprise-level solution. But there’s more to the “Sage 50 vs Sage 100 vs Sage 300” discussion than a paragraph can explain. Click the image to get the details..

What are the Differences between Sage Intacct and Sage X3? –  Sage Intacct and Sage X3 are both market leading accounting and ERP software solutions from Sage UK for SMB’s and Medium Sized Businesses. Sage Intacct is a best-of-breed true Cloud accounting and finance solution with advanced Core financials functionality whilst Sage X3 is an ERP system that can be deployed in the Cloud or on-premise. Click the image to get a complete breakdown of both technologies, their features as well as the pros and cons…

How Your SaaS Business Can Survive a Recession: Focus on These Metrics – Surviving and thriving in business regardless of external financial conditions might sound too good to be true. Software as a Service is a highly competitive industry, and even the top players in the market can have their good fortune reversed if they aren’t constantly vigilant. Developing a hawklike focus on your metrics–and just as importantly, knowing which SaaS metrics to watch–can help you weather virtually any economic storm.

Click the image to read this compelling article…

Sometimes Things Just Do Not Go As Planned: Edition 131  – The state of Alaska is famous for its incredible natural beauty, majestic mountain peaks, powerful waterways, spectacular wildlife, incredible views and enormous glaciers. Many would argue it is one of the most beautiful places on earth but with all of the splendor comes the spoils. This year’s winter included some of the heaviest snow pack on record and the summer runoff has caused massive flooding that no one ever prepared for. Click the image to watch this devistating video…

Please Take Our Five Minute Product Survey – As a 20+ year provider of technology solutions for companies with project and service needs, we are always looking for ways to improve our products and are asking for your help. We have prepared a few questions and likely responses. To save you time, select an answer from the choices or feel free to provide your own. Please click the image to complete the survey and as a gesture of appreciation, your name will be added to a drawing for multiple $50.00 Amazon gift cards…

TimeLinx Project and Field Service Management for Sage 100, 200, 300, X3, Intacct and Sage CRM – For professional services firms, manufacturers, and other businesses, TimeLinx PSM can extend your Sage system throughout the entire customer and project life cycle, from marketing campaigns to opportunities and quoting, service delivery, customer service, and/or technical support, and with optional integration connectors, your ERP system for billing and more.  Click the image to get the complete details…

4 Ways AI Will Revolutionize Field Service Operations – Generative AI (GAI) has been a steady focus of the tech and business media for the better part of this year—largely spurred by Open AI’s release of ChatGPT and GPT-4. Both are powerful multimodal language models capable of deep learning. The popularity and subsequent adoption of this new technology are unsurprising. Unlike other viral technologies—like Web3 and the Metaverse, for example—Open AI’s technology has an immediate opportunity to add business value. Click the image to read the complete story…

5 Steps to Improve a Field Service Customer Experience – “A field service event is often the only face-to-face interaction your customer will have with your brand.” This phrase is a rallying cry across the industry. Field service leaders understand the importance of leveraging their teams to deliver superior customer satisfaction. Forward-thinking CX and customer care leaders are also keenly aware of the critical opportunity that consumer-facing field teams represent to boost NPS. Click the image to get the complete details…

10 Critical Elements of an Effective Project Plan –

Managing a project from start to completion is not an easy task. It involves the tactful management of numerous variables and constraints. Actually, a lot of projects that get started do not get completed successfully. While there are a number of reasons behind this, one of the most relevant reasons is lack of ample preparation. Click the image to read this compelling  article…

Sometimes Things Just Do Not Go As Planned: Edition 130 – Who does not enjoy going to the zoo? Zoos are an amazing experience for people of all ages and allow humans to get close up look at animals from around the world. A tremendous amount of work, science and planning go into the business of operating a zoo but sometimes things just do not go as planned. Recently, an orangutan at a zoo in Australia found an unwanted visitor in its treehouse and the ape’s solution was quite literally to throw the visitor out. Click the image to watch this shocking video…

TimeLinx Sales & Marketing Tool Kit – July 2023 – Looking to familiarize yourself with the TimeLinx Project and Service Management platform? If so, then look no farther. This webpage is a comprehensive tool kit that include product demonstration videos, success stories, press releases, buying guides, features pages and much more. Click the image to get  access to all of the information you can ever want related to TimeLinx PSM…

TimeLinx Explained Under 3 Minutes – If you are looking for a full featured project and service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management and complete mobility that integrates to your ERP system you will want to watch this 3 minute video about TimeLinx PSM. Click the image to watch the brief video…

Follow TimeLinx on YouTube – Just last week TimeLinx announced the re-launch of our YouTube channel and the response has been great. The team continues to add new content to the site on a weekly basis in hopes that more of our clients and partners will follow us and stay up to date with all that we have to offer. If you have not done so, please click the image, navigate the site, add a “like”, leave a comment or even share some of the content you think others may be interested in…

TimeLinx Project and Service Management for Infor Product Demonstration – If you are an Infor customer with a services organization and looking for a full-featured project and field service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting, alerts and notifications and complete mobility you will want to watch this brief product demonstration. Click the image for the video…

Let’s Meet for a Virtual Cup of Coffee – Do you enjoy a cup of coffee in the morning to get your work day started? Is your company in the service industry and you wish you could improve efficiencies, maximize profits, minimize mistakes and provide better customer experiences? If you answered “yes” to both of those questions, let’s schedule a 30 minute  “Virtual Cup of Coffee Meeting” with a member of our team to discuss how the  TimeLinx Project and Service Management Platform can help. Click the image for the details…

Let’s Meet for a Virtual Cup of Coffee – Do you enjoy a cup of coffee in the morning to get your work day started? Is your company in the service industry and you wish you could improve efficiencies, maximize profits, minimize mistakes and provide better customer experiences? If you answered “yes” to both of those questions, let’s schedule a 30 minute  “Virtual Cup of Coffee Meeting” with a member of our team to discuss how the  TimeLinx Project and Service Management Platform can help. Click the image for the details…

Comprehensive Product Demonstration of TimeLinx SmartMobile Version 3– The new TimeLinx disconnected SmartMobile  application offers service organizations a new way to arm mobile workforces with the power of complete Field Service Management. Increase customer experiences by equipping field personnel with an industry leading mobile solution. The app was designed to work in both offline and online modes. Click the image to watch a comprehensive product demonstration and see if SmartMobile is for your service organization…

TimeLinx Project and Field Service Management Product Overview and Demonstration – If you operate a services organization and looking for a full featured project and field service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting and complete mobility you will want to click the image to watch this comprehensive product overview and demonstration of the platform …

TimeLinx Project and Field Service Management Product Demonstration -If you operate a services organization and looking for a full featured project and field service management solution including scheduling and dispatching, work order management, time and expense management, asset and inventory management, project management, service management, reporting, alerts and notifications and complete mobility you will want to click the image to watch this brief product demonstration of the platform..

Infor’s “Come Back Clean” Reinstatement Program – Have you been a long-time Infor customer but let your maintenance & support programs lapse only to realize the reinstatement fees are simply too expensive to justify? Well, we have an answer for you! From now until December 31st, 2022 you can literally save tens of thousands while protecting your software investment by taking advantage of the “Come Back Clean Program”. Click the image to get all of the details about the program…

TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

TimeLinx – Project and Service Management Software Buying Guide –
The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

TimeLinx is Able to Offer Financing for All Purchases Across North and South America – TimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about all of the tax and business benefits of technology financing…

Like, Share and Follow – TimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

TimeLinx Content Archive – With hundreds of newsletters, thousands of blog posts, more than 1,000 industry related stories, a million clicks and readership asking for a complete archive and an easy way to reference all of the great content published in the last 48 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…