In a 2 part series, David Beard sits down with Les Horenfeldt, a Sage customer – Responsible Gambling Council, based in Toronto, Ontario Canada. The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and globally for more than 35 years. Les has overseen the implementation of both Sage Intacct & Sage CRM; a program of work that included change management, digital transformation & overlaying corporate governance.
In this first episode, Les talks about the reasons for looking into a CRM system, what he believes delivers successful systems implementations & how their Sage partner worked with them to deliver the project within their tight timeframe. Click the link to learn more about the successful implementations and integrations of Sage Intacct and Sage CRM.
