TimeLinx has proudly partnered with Infor since 2001 and is pleased to promote their quarterly webinar and training sessions. If you were unable to attend the first event in the series, a link to the broadcast recording is provided below. These sessions enable Infor CRM users to explore effective sales and marketing strategies, discover Infor CRM capabilities, and enhance the customer experience. The goal is to strengthen customer interactions and build robust customer profiles, which are especially valuable for service support teams and managers who depend on management tools. Many of these features are supported through integrated marketing automation solutions, helping to form a comprehensive CRM framework that addresses the needs of modern organizations, including social media engagement. By leveraging these methods, service support teams can easily access or update customer profiles, improve customer relationship management, and stay current with contact management and sales productivity tools.
The agenda includes:
- A refresher on available shortcuts to revisit your initial training
- New quick links and accelerators to complete tasks with fewer clicks
- An overview of the flexible Dashboard capability in Infor CRM SLX, featuring best-practice examples of how Dashboards are used in the field
These sessions demonstrate how a CRM solution, such as Infor CRM Mobile, can streamline customer data gathering, marketing, customer service, and overall relationship management. By using management CRM software with the robust features Infor CRM is known for—such as contact management and marketing campaigns—teams can focus on scalable relationship management initiatives. The detailed Dashboard capability in Infor CRM SLX offers a versatile CRM platform, allowing you to customize views, manage sales teams, and monitor marketing outreach. Sales productivity can be increased by implementing effective team territory strategies and campaign management practices. Departments that rely on Infor CRM functionalities can better align on sales and marketing objectives, leading to improved customer service support and enhanced sales management. Features like Infor CRM mobile accessibility and the Infor CRM method can significantly improve daily customer service tasks, enabling support teams to resolve issues quickly.
The purpose of this series is to help Infor CRM clients maximize the value of their CRM implementation. Look for invitations to the next event in June. These sessions reveal how Infor CRM provides a range of capabilities—including sales productivity tools and streamlined marketing automation—to drive stronger customer relationships. This comprehensive approach supports everything from weighted support percentage analytics to developing a more personalized customer experience. It also allows your sales and marketing strategy to sync seamlessly with ongoing campaigns. Whether you are focusing on partially supported processes or pursuing more advanced solutions with effective team territory management, Infor CRM offers options tailored to your organization’s needs.
Click the link below to watch the recording and discover how Infor CRM supports your journey toward improved sales productivity, smarter customer interactions, and real-time relationship management:
