TimeLinx Talk Weekly Project and Service Newsletter – Edition 125

Welcome to the month of June. As much of the nation is in the process of re-opening, this edition of TimeLinx Talk focuses on marketing a services business post the pandemic. Featured articles highlight marketing automation, post-pandemic marketing behaviors, best practices to keep clients engaged, recruiting tips post the pandemic as well as updates from Sage and Infor. Enjoy the read and feedback is always welcome…

  • Email Marketing Strategies to Keep Your Customers Engaged Following the Pandemic

    According to a benchmark report by Campaign Monitor, people are opening emails more than ever before because of the impact of COVID-19. For one thing, self-quarantine and lockdown measures force people home, so they’re more likely to sift through email among other things. For another, more and more businesses are turning to top email marketing services to stay in touch with their customers. Click the image to learn more about how to keep your clients engaged…

  • Think Big and Win New – 5 Marketing Tips for a Post Pandemic Economy – Want to know how best-in-class brands approach customer acquisition in 2021? The Affirm Group looked at tactics from successful companies to better understand what a growing customer base looks like this year and beyond. They have prepared a downloadable guide that outlines strategies used by some of their top partners to acquire new customers, and dives into how you can apply them to your business. Click the image below to download the guide…

  • Email Marketing Automation Customer Lifecycles

    Every business has a different customer and sales lifecycle, therefore one of the first things to do before you consider automation is mapping this out. You need to know how you sell, and more importantly, how customers buy. This way you can plan your timings around a typical customer engagement or a sales process. Click the image to learn how to maximize your email automation through the lifecycle of your clients…

  • Marketers Need to Consider Post Pandemic Behaviors – The COVID-19 pandemic forced companies and marketers alike to be much more creative and flexible in operating and promoting their businesses, as many of the traditional ways went by the wayside once in-person interactions came to an end. Many of those consumer behaviors will endure after the pandemic, Anjali Lai, a senior analyst at Forrester Research, asserts. Click the image to read the entire article…

  • 10 Recruiting Tips to Increase Diversity in the Workplace Post Pandemic – It’s simple – diversity, equity, and inclusion drive business revenue and profits. According to EY, companies in the top quartile for racial and ethnic diversity are 35% more likely to have higher financial returns than their industry peers. Companies in the top quartile for gender diversity are also 15% more likely to perform better financially than their peers. Click the image to get the tips on how to recruit for diversity post the pandemic…

  • Infor CRM ( Sales and Marketing Automation) in 2 Minutes or LessTimeLinx is proud to partner with Infor for over 20 years selling, supporting and servicing Infor CRM. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Click the image to watch this 2 minute video…

  • What’s New In Sage CRM 2021 R1TimeLinx is proud to partner with Sage for over 20 years and pleased to announce the latest version of Sage CRM is now generally available across all regions. The recent release includes over 35 enhancements and for any company that was considering an upgrade but didn’t now is the time. Click the image to watch the comprehensive overview of Sage CRM 2021.

  • Sometimes Things Just Do Not Go As Planned: Edition 29 – Although there is always an element of risk when getting behind the wheel of a car or truck, most would agree that government agencies put safety as the highest priority when designing roads and freeway systems. Fixed signs, electronic billboards, traffic signals, speed bumps and lighting are just a few of tools used to avoid accidents but despite these efforts, sometimes things just do not go as planned. Click the link to watch this terrifying video that captures an instance that goes horribly wrong…

  • Farewell to TimeLinx Customer Support Manager- Roy MartinTimeLinx extends a fond farewell and a heartfelt note of thanks to Roy Martin for his many years of dedication to the success of our clients. Roy was often perceived as the voice of TimeLinx to customers around the world. Roy’s last day at TimeLinx is Thursday May 27th, 2021 and please help us in wishing Roy well in his next endeavor and can be reach on LinkedIn. In the meantime, TimeLinx is actively recruiting Roy’s replacement but until one is selected, direct support requests to support@timelinxsoftware.com.Click the image for more…

  • Growing and Scaling Customer Relationships with a Hybrid Workforce – In today’s business environment, customer relationship management is about reassuring customer confidence in a business’s ability to meet them where they are, and it begins with setting employees up for success. Now that businesses have navigated the shift to a remote workforce, a new challenge arises—managing a hybrid workforce. Click the image to learn more about this about this relevant topic…

  • 3 Signs that Your ERP System Just isn’t Cutting It – If you’re like many other manufacturers and service providers, you’re still recovering from the disruptions of the COVID-19 pandemic. Your supply chain may have faltered, causing sudden shutdowns or delays that affected your bottom line. Along the way, you may also run into challenges with your ERP system, making you question whether it’s the best choice for your business going forward. Click the image to learn 3 signs your ERP system is not cutting it…

  • Three Emerging Technologies Poised to Reshape Accounting and Financial Management – Businesses that can effectively harness data to identify trends, streamline operations, and make better business decisions have always had an edge over competitors. Today, as technology advances make it easier to digitize data at a seemingly exponential rate, this gap is widening. Businesses that can use data to create business value will have a competitive advantage over those that can’t. Click the image to read entire article…

  • Infor CRM vs. Salesforce.com : Head to Head Comparison – What is better, Infor CRM or Salesforce CRM? To make sure you get the most helpful and productive CRM Software for your company, you should compare products available on the market. For instance, here you can match Infor CRM’s overall score of 9.0 against Salesforce CRM’s score of 9.7. You can even compare their general user satisfaction: Infor CRM (99%) vs. Salesforce CRM (97%). Click the image to read entire review…

  • Sometimes Things Just Do Not Go As Planned: Edition 28 – As we celebrate the Memorial Holiday, it is only fitting to share a military related story. Most associate the armed forces with words such as “precision”, “exactness” and “accuracy” but even the most powerful legions around the world can find a formidable challenge when facing “mother nature”. In this particular instance however was unprepared for what was about to happen. Sometimes things just do not go as planned. Click the link to watch this tank meet its match….

  • TimeLinx Celebrates 20 Years in Business – This week TimeLinx marks 20 years of providing project and service managements solutions for hundreds of clients and thousands of users around the world. We are proud of our accomplishments over the years and thankful for our clients and business partners for the role they have played in our success. Specifically, we would like to thank Sage and Infor for our strategic partnerships and the support they have given us from the beginning. Click the image to learn a little about the history of our company…

  • We’re Hiring! TimeLinx is Looking for a Customer Success Specialist – Are you interested in working for a rapidly growing international software company? Do you have a technology background, consider yourself a person that likes to help others, is eager to solve problems and self-motivated ? If so, TimeLinx is seeking a candidate with those qualities for a newly created Customer Success Specialist position. The position is a full-time and remote. It includes a competitive salary, benefits, paid vacations and a variable incentive compensation package. Click the image for job description and application…

  • Infor’s “Come Back Clean” Reinstatement Program – Have you been a long-time Infor customer but let your maintenance & support programs lapse only to realize the reinstatement fees are simply too expensive to justify? Well, we have an answer for you! From now until June 25th, 2021 you can literally save tens of thousands while protecting your software investment by taking advantage of the “Come Back Clean Program”. Click the image to get all of the details about the program…

  • A Look Ahead: A Letter to Our Clients and Partners – As we kick-off Q2 2021, we know many of our clients and partners remain challenged by the global pandemic. Our thoughts continue to go out to all that remain impacted by COVID while at the same time find inspiration by the strength and tenacity we hear from stories shared with us by our customers who have adapted and press on. Click the image to read a letter to clients and partners about the road ahead for TimeLinx

  • Sage Announces End of Life for Sage CRM v. 2018 in September 2021 – In a recent announcement published by Sage, support for any version of Sage CRM 2018 ( R1, R2 & R3) will expire on September 30th, 2021. With some of the slower summer months ahead, now would be an ideal time to schedule a consultative session for planning the upgrade to your current Sage CRM system. Clients will benefit greatly from the many new features and enhancements in the latest edition of Sage CRM. Click the image to get complete details and to register for an appointment with a member of the TimeLinx team…

  • Inforum 2021: The Ultimate Customer EventTimeLinx is proud to partner with Infor for over 20 years and excited to learn that they are optimistic they will be able to meet in person at the CAESARS FORUM this November for Inforum 2021. They will also be offering a digital program as an extension to the in-person event that you can experience in your own environment. Click the image to get all of the details and registration for the event…

  • Check Out the Latest Edition of Infor CRM 8.5 – Infor has announced the release of the latest edition of Infor CRM version 8.5. The new edition includes enhancements such as “upgrade safe feature”, new dashboards, workflows and approval processes to name a few. In the spirit of encouraging clients to upgrade to the new release, TimeLinx is offering a promotional services offering for a limited time. Click the image to get complete details…

  • Resuming Business TOOLKIT : Courtesy of the Center for Disease Control – The Resuming Business Toolkit is designed to assist employers in slowing the spread of COVID-19 and lowering the impact in their workplace when reintegrating employees into non-healthcare business settings. Not sure whether you’re ready to resume business? TimeLinx is pleased to provide the complete “Resuming Business TOOLKIT” – Courtesy of the Center for Disease Control. Just click the image and download the complete document file to review and share with staff…

  • COVID-19 Pandemic Real-time Dashboard – As the COVID-19 evolves by the hour, the World Health Organization has introduced a real-time dashboard to track the spread of the disease country by country. The system provides the latest stats and official information related to Corona Virus. Click the image, hover over a country and get the latest information associated with the pandemic…

  • TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

  • TimeLinx – Project and Service Management Software Buying Guide
    The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

  • The Basics of Partnering with TimeLinx During Uncertain Times – The TimeLinx Partner Advantage Program is a perfect complement for mid-market resellers, business partners and technology consulting firms supporting businesses in the project and service industry. The Partner Advantage Program includes some of the best margins, support, training and administration offerings in software publishing…

  • TimeLinx Investor Information Center – Regardless of the impacts of the Corona Virus, TimeLinx is reporting some the strongest financial results in the company’s history and seeking outside investment to expedite the time to market in the re-launch of the new platform agnostic version of TimeLinx including all modules. Interested parties should click the image and download the complete market analysis and investor presentation…

  • With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

  • In the Midst of the Global Pandemic, TimeLinx is Able to Offer Financing for All Purchases Across North and South AmericaTimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about the benefits of technology financing…

  • Like, Share and FollowTimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

  • TimeLinx Content Archive – With dozens of newsletters, hundreds of blog posts, more than 300 industry related stories, 12,000 downloads and readership asking for a complete archive and an easy way to reference all of the great content published in the last 14 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…

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