TimeLinx Talk Weekly Project and Service Newsletter – Edition 151

2021 Special Holiday Hours  – The modified schedule will inevitably cause delays in service and response times. To avoid any interruptions in service, TimeLinx would ask that payments for renewals, retainers or promotional offers are received on or before Wednesday December 22nd, 2021. Happy Holidays!

Holiday Schedule

• Thursday December 23rd, 2021                          8:00 AM EST – 1:00PM EST
• Friday December 24th, 2021                               Closed
• Monday December 27th, 2021                            8:00 AM EST – 1:00PM EST
• Tuesday December 28th, 2021                           8:00 AM EST – 1:00PM EST
• Wednesday December 29th, 2021                      8:00 AM EST – 1:00PM EST
• Thursday December 30th, 2021                          8:00 AM EST – 1:00PM EST
• Friday December 31st, 2021                               Closed
• Monday January 3rd, 2022                                  Normal Hours of Operation

Busting Your Information Silos (and Tribe Thinking) In Service Industry Teams – Imagine you’re a CFO. You liaise with team leads for on-the-fly feedback on progress. Growth seems strong, anecdotally at least. However, when pressed for specifics, what’s their response? “I’ll need a day or two to gather reports. Let me chase them and get back to you.” The simple act of measuring business performance triggers a difficult process of departmental cross-referencing to gather the correct data from information silos. Click the image to read this compelling article…

7 Terrific Tips to Improve Time Management – Project and service management (PSM) automation is to service industries what the wheel was to society at large—utterly game-changing and so obviously fit-for-purpose. It seems like more of a ‘discovery’ than an ‘invention.’ Yet many service-industry companies haven’t quite discovered the indispensable benefits of PSM automation. When it comes, it’s a ‘eureka!’ moment worth savoring. Click the image and enjoy the read…

Tips for Building Wallet Share to Gain Market Share – Companies talk a lot about market share and engage in a wide range of activities designed to build or increase it. But there’s another important “share” on which they should also be focused—wallet share or share of wallet (SOW). It can be a leading indicator of market share and can be a metric to identify opportunities to impact customer satisfaction, but it has important relevance of its own.

Where Have All the Technicians Gone? – In this article for Field Service News, Daniel Brebac,Director of Global Customer Transformation for a leading Field Service Management publisher discusses why many service organizations are struggling to fill the gaps in their workforce right now and how they can improve their recruiting strategy. For as long as Daniel has been involved in service, his experience has led to a few truths. Click the image to read the entire article and learn what they are…

Do You Believe in Santa? – If you are a parent, there are a few situations that you do not look forward to and the discussion with your child about Santa Claus is one of them. For those parents that have not had to deal with this yet, the story associated with article about a conversation between a father and son might be of help. Click the image and enjoy this touching and refreshing view on the spirit of Christmas and the essence of St. Nick…

Sometimes Things Just Do Not Go As Planned : Edition 54 – At this time of year, inclement weather is to be expected. Sleet, snow, ice and high winds are common during the winter months and a pilot’s worst enemy. Despite all the cutting edge navigation and weather systems aboard modern aircraft, sometimes things just do not go as planned. Recently, a passenger on-board an American Eagle commuter plane captured video of his flight skidding off the runway due to the ice and snow. Click the image to watch this terrifying video…

The Undiscovered Benefits of Project and Service Management Automation – Project and service management (PSM) automation is to service industries what the wheel was to society at large—utterly game-changing and so obviously fit-for-purpose. It seems like more of a ‘discovery’ than an ‘invention.’ Yet many service-industry companies haven’t quite discovered the indispensable benefits of PSM automation. When it comes, it’s a ‘eureka!’ moment worth savoring. Click the image and enjoy the read…

Global Field Service Management Market (2021 to 2026) – Growth, Trends, COVID-19 Impact, and Forecasts – The Global Field Service Management Market (henceforth referred to as the market studied) was valued at USD 2.85 billion in 2019, and it is expected to reach USD 7.10 billion by 2026, registering a CAGR of 15.4%, during the period, 2021-2026. FSM firms are experiencing pressure to effectively lead teams and ensure safety compliance with the outbreak of COVID-19. Click the image to read the article…

9 Tips to Encourage Collaboration in the Workplace – “Ugh, they just don’t get it.” How many times have you heard this whispered—or worse— by disgruntled employees who feel like other teams in the company aren’t playing by the same rules, committed to the same mission, or even playing on the same team? The problem—effective collaboration across departments—is more common than you think. Click the image to read the complete article…

11 Project Management Best Practices You Need to Follow Right Now – Projects play an important role in an organization’s overall success. With the increased competition in modern industries, companies expect project teams to perform consistently and at a rapid pace. Only through effective project management practices, your performance can become better, faster, and more efficient when compared with the previous results. Click the image to read…

Enhancing Integration to Bridge the Gap Between Sales and Accounting – Over the past 20 years, CRM systems have evolved from a computerized Rolodex (yes, remember when there was such a thing?) to a fully integrated system. No longer are users, typically salespeople, seeking to just track contact information; they are demanding more data in the system to provide better insight on customer behavior. Click the image to read…

Sometimes Things Just Do Not Go As Planned : Edition 53 – In today’s modern distribution centers, the combination of technology, heavy equipment, business engineering and workflow allows for billions of dollars of commerce to exchange every day. Unfortunately, sometimes things just do not go as planned. Recent security camera footage captures a forklift inadvertently run into a shelving structure and the rest will shock you. Click the image to watch this terrifying video…

What’s the Real Difference Between CRM and PSM? (And why CRM needs PSM) – Few people these days are Googling “what is a Customer Relationship Management solution?” known simply as a ‘CRM.’ If you’re sitting in your office as you read this, then chances are you’re just a few clicks away from yours. When it comes to answering the question ‘what is a project and service management solution, not as many people know that answer. Click the image to learn how these solutions work together…

Qmulus Announces the Latest Release of Qnect 200 – Earlier this year, TimeLinx and Qmulus announced the formation of a strategic partnership and today, we are pleased to share that Qmulus about to release the latest version of Qnect 200. In this release Sage clients and partners will notice many new enhancements and features added to the product. Click the link to watch the short promotional video…

Tracking Time: Why it is so Essential to Your Profitability – Time tracking. Just the thought of it can get employees riled up. Thoughts of micro-managing and privacy intrusion immediately spring to mind. However, time tracking is invaluable for both employers and employees, and the benefits should not be ignored. Time tracking may not be something that every company does, but it most certainly should. Click the image to read this compelling article about this often overlooked business element that can save a company thousands…

Inforum Digital Session Catalog – Inforum 2021 was rescheduled for January 25th – January 26th 2022 to an all-digital experience. Whether you want to make a large-scale transformation or learn how to optimize your investment, Inforum Digital offers sessions that inspire change. Infor has gathered some of the best industry experts out there to identify and address topics designed to help business challenges. Start exploring the Inforum Digital Session Catalog by clicking the image…

OSHA Releases COVID-19 Vaccination Guidance – Here’s What to Know – On Thursday, November 4, 2021, the Occupational Safety and Health Administration (OSHA) released the COVID-19 vaccination guidance, requiring employers with 100+ employees to mandate that their employees get vaccinated against COVID-19 or test for COVID-19 every week at minimum and wear a mask. In addition, the White House has made announcements as well. Click the image to get all of the details…

Upgrade Your Infor CRM to the Latest Release and Take Advantage of New Features and Year-End Promotional Pricing– Upgrade Includes

• 8.5 will include a project backup of the current CRM.
• CRM model will be locked down – only CRM developers and bundles from CRM team can update.
• All changes made by partners or customers will be stored separately from the base CRM.
• And many more enhancements

Click the image for complete details…

Maximize Your Business Potential with Sage 3rd Party Add-Ons – Every business wants to boost performance, streamline processes, and improve customer experience. This is where the Sage Business Cloud Marketplace can help. It is a curated selection of curated selection of Independent Software Vendors (ISVs) apps that integrate with your Sage solution, including Sage CRM, Sage 100, Sage 300, and Sage X3. Click the image for complete details…

Infor’s “Come Back Clean” Reinstatement Program – Have you been a long-time Infor customer but let your maintenance & support programs lapse only to realize the reinstatement fees are simply too expensive to justify? Well, we have an answer for you! From now until August 31st, 2021 you can literally save tens of thousands while protecting your software investment by taking advantage of the “Come Back Clean Program”. Click the image to get all of the details about the program…

TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

TimeLinx – Project and Service Management Software Buying Guide –
The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

The Basics of Partnering with TimeLinx During Uncertain Times – The TimeLinx Partner Advantage Program is a perfect complement for mid-market resellers, business partners and technology consulting firms supporting businesses in the project and service industry. The Partner Advantage Program includes some of the best margins, support, training and administration offerings in software publishing…

TimeLinx Investor Information Center – Regardless of the impacts of the Corona Virus, TimeLinx is reporting some the strongest financial results in the company’s history and seeking outside investment to expedite the time to market in the re-launch of the new platform agnostic version of TimeLinx including all modules. Interested parties should click the image and download the complete market analysis and investor presentation…

With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

In the Midst of the Global Pandemic, TimeLinx is Able to Offer Financing for All Purchases Across North and South America – TimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about the benefits of technology financing…

Like, Share and Follow – TimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

TimeLinx Content Archive – With dozens of newsletters, hundreds of blog posts, more than 300 industry related stories, 12,000 downloads and readership asking for a complete archive and an easy way to reference all of the great content published in the last 14 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…