TimeLinx Talk Weekly Project and Service Newsletter – Edition 123

This week TimeLinx celebrates 20 years of providing technology solutions to project and service businesses around the world. This edition of TimeLinx Talk recognizes our clients and business partners for their help in our successes and includes information about company history, promotional offers, upcoming events as well as updates from Sage and Infor. Enjoy the read and feedback is always welcome…

  • TimeLinx Celebrates 20 Years in Business – This week TimeLinx marks 20 years of providing project and service managements solutions for hundreds of clients and thousands of users around the world. We are proud of our accomplishments over the years and thankful for our clients and business partners for the role they have played in our success. Specifically, we would like to thank Sage and Infor for our strategic partnerships and the support they have given us from the beginning. Click the image to learn a little about the history of our company…

  • An Executive Chairman’s View of the Changes in Business Post-Pandemic – Sage continues their on-going leadership series and this episode features Neil Robertson. Robertson is the Executive Chairman of Compleat Software – a leading provider of smart spend management solutions. He has a 41-year track record of building successful global software businesses in the financial software industry. Compleat Software is no exception and is now perhaps the most disruptive of them all. Click the link to read the transcript of this compelling interview with Neil and his views of the post pandemic business landscape…

  • How Do You Know Whether It’s Time to Leave Your Industry? – The American economy is dynamic. New industries appear seemingly overnight in response to technological breakthroughs or consumer trends. And whole industries may fade or even fail for many reasons: poor leadership, changing consumer preferences, new policy directions, even (as we’ve learned over the past year) disasters and pandemics that cause major economic downturns. Are you working in and industry that has suffered severely by the events of the last year? If so, click the image to learn ways to determine if it is time to get out…

  • How Artificial Intelligence is Reimagining the Customer Experience Post Pandemic – The writing is on the wall—artificial intelligence and customer experience initiatives will be non-negotiables for companies as we move further into 2021 and beyond.

    Eighty-four percent of customers say that the experience a brand provides is just as important as the product or service itself. Not surprising, 88 percent of high-performing B2B marketing teams have dedicated customer experience initiatives. Click the image to get the complete story…

  • Financial Wellness Programs are Good for Businesses – Organizations are continually looking for ways to gain a competitive advantage in attracting and retaining qualified employees. People are looking for jobs that offer more than just paid time off and health insurance. Employers emphasize employee financial wellness so much that flexible earned wage access (FEWA) is expected to increase by 20% in the next two years. Click the image to learn more about financial wellness programs for businesses and how they are good for companies and their employees…

  • Sometimes Things Just Do Not Go As Planned : Edition 27 – When most people think of the cargo shipping industry, the first thing that comes to mind is preparation, precision and horsepower. Despite the most advanced technology available, sometimes things just do not go as planned. Recently, the ONE Apus was underway from China to Long Beach, California when it lost an estimated 1,816 containers overboard in heavy weather approximately. Click the image to watch this startling footage of the aftermath of the accident…

  • We’re Hiring! TimeLinx is Looking for a Customer Success Specialist – Are you interested in working for a rapidly growing international software company? Do you have a technology background, consider yourself a person that likes to help others, is eager to solve problems and self-motivated ? If so, TimeLinx is seeking a candidate with those qualities for a newly created Customer Success Specialist position. The position is a full-time and remote. It includes a competitive salary, benefits, paid vacations and a variable incentive compensation package. Click the image for job description and application…

  • Route Mapping for Sage CRM – Throughout the pandemic the existence of a robust customer relationship management (CRM) system has proven valuable to companies as they navigate the changing sales landscape. Unfortunately, route sales and customer visits were put on hold as a sales strategy. Now that we are turning the corner, tools to assist with the transition back to route sales and outside sales are going to play a key role as well. Click the image to learn about the new route mapping for Sage CRM…

  • Return to Growth” Business Outlook for 2021 and Beyond – The COVID-19 pandemic changed the world in an instant. Companies had to adapt to not only survive—but to be empathetic members of the community. To better understand the realities of what businesses endured, Sage commissioned a study of more than 1000 CFOs and other top finance executives at U.S. based small and mid-sized companies. Click the image to read the entire report…

  • Who Really Wins When Business and Politics Collide? – In early 2020, more than 80 percent of chief marketing officers didn’t think it was appropriate for their companies to take a stand on politically charged issues, according to Forrester Research. But today, a lot has changed. It has become clear over the past year and a half that consumers are eager to know where companies stand and how they plan to back it up. Click the image to read the complete story…

  • Will Uberization Ruin Contact Centers? – Analysts make predictions all the time. One of the perks of the job is that they get paid to make grand pronouncements about the future—and they almost never get called on our accuracy (or lack thereof), because who goes back to check five years later whether we got it right? Trying to be the better class of analyst, this author occasionally revisits his predictions, but also research on emerging areas to see just how misguided he was. Click the image to read this interesting story…

  • Overcoming the Struggle with CRM User Adoption – We often hear about the struggle to keep all CRM users engaged and effectively using the company’s CRM tool. Many reasons can contribute to CRM usage dropping. This article takes a look at what CRM consulting firms ask their customers when they comment they are struggling with user adoption. This article takes a look at the top 12 ways to ensure proper CRM usage such as data integrity, ERP integrations, workflows, Outlook integration among others. Click the image to read the complete story…

  • Sage CRM International Summit 2021 Session Rebroadcasts – Watercraft enthusiasts know the risks associated with owning boats and do all that they can to prevent a mishap but sometimes things just do not go as planned. In the Northern California town of Santa Cruz, hundreds of boats are slipped in a marina to protect them from the waves and the chop of Monterey Bay. An enormous tsunami off the Pacific coast overtook the marina and left a path of destruction behind. Click the image to watch this short video…

  • Sage CRM International Summit 2021 Session Rebroadcasts – The Sage CRM International Summit 2021 proved to be a big success. Over 400 virtual attendees from around the world were in attendance that had the opportunity to participate in more than 40 individual sessions led by Sage, Sage Business Partners, Sage ISV partners and even a few special guests. If you were unable to attend but interested in the content, click the image and register for FREE access and you will be to enjoy the content rich virtual gathering for Sage clients…

  • Infor’s “Come Back Clean” Reinstatement Program – Have you been a long-time Infor customer but let your maintenance & support programs lapse only to realize the reinstatement fees are simply too expensive to justify? Well, we have an answer for you! From now until June 25th, 2021 you can literally save tens of thousands while protecting your software investment by taking advantage of the “Come Back Clean Program”. Click the image to get all of the details about the program…

  • TimeLinx in Under 2 Minutes – Looking for a mid-market Project and Field Service Management Solution that integrates with your Accounting and CRM System? Hoping to extend your legacy back office and front office systems to field personnel. Want better ROI, real-time reporting, automatic alerts and faster times to cash from your field service teams? Look no further! Click the link to watch this 2 minute video to better understand the power of TimeLinx PSM…

  • Infor CloudSuite CRM Buying Guide – Actionable insights can drive decision making and help shape strategic priorities. With access to better customer data, all facets of the business is improved – from integrated marketing efforts to sales forecasts through a customer service teams’ workflows. TimeLinx is proud to partner with Infor CRM for more than 20 years. Click the image to view the comprehensive Infor CRM Buying Guide…

  • A Look Ahead: A Letter to Our Clients and Partners – As we kick-off Q2 2021, we know many of our clients and partners remain challenged by the global pandemic. Our thoughts continue to go out to all that remain impacted by COVID while at the same time find inspiration by the strength and tenacity we hear from stories shared with us by our customers who have adapted and press on. Click the image to read a letter to clients and partners about the road ahead for TimeLinx

  • Sage Announces End of Life for Sage CRM v. 2018 in September 2021 – In a recent announcement published by Sage, support for any version of Sage CRM 2018 ( R1, R2 & R3) will expire on September 30th, 2021. With some of the slower summer months ahead, now would be an ideal time to schedule a consultative session for planning the upgrade to your current Sage CRM system. Clients will benefit greatly from the many new features and enhancements in the latest edition of Sage CRM. Click the image to get complete details and to register for an appointment with a member of the TimeLinx team…

  • Inforum 2021: The Ultimate Customer EventTimeLinx is proud to partner with Infor for over 20 years and excited to learn that they are optimistic they will be able to meet in person at the CAESARS FORUM this November for Inforum 2021. They will also be offering a digital program as an extension to the in-person event that you can experience in your own environment. Click the image to get all of the details and registration for the event…

  • Check Out the Latest Edition of Infor CRM 8.5 – Infor has announced the release of the latest edition of Infor CRM version 8.5. The new edition includes enhancements such as “upgrade safe feature”, new dashboards, workflows and approval processes to name a few. In the spirit of encouraging clients to upgrade to the new release, TimeLinx is offering a promotional services offering for a limited time. Click the image to get complete details…

  • Learn Realtime Progress of all of the COVID-19 Vaccines : COVID 19 Tracker – Researchers worldwide are working around the clock to find a vaccine against SARS-CoV-2, the virus causing the COVID-19 pandemic. The Herculean effort means that a fast-tracked vaccine could come to market anywhere from the end of 2020 to the middle of 2021. To date, two vaccines are approved but many others are on the near horizon. Click the image to view the real-time tracker for the progress of all of the potential candidates…

  • Resuming Business TOOLKIT : Courtesy of the Center for Disease Control – The Resuming Business Toolkit is designed to assist employers in slowing the spread of COVID-19 and lowering the impact in their workplace when reintegrating employees into non-healthcare business settings. Not sure whether you’re ready to resume business? TimeLinx is pleased to provide the complete “Resuming Business TOOLKIT” – Courtesy of the Center for Disease Control. Just click the image and download the complete document file to review and share with staff…

  • COVID-19 Pandemic Real-time Dashboard – As the COVID-19 evolves by the hour, the World Health Organization has introduced a real-time dashboard to track the spread of the disease country by country. The system provides the latest stats and official information related to Corona Virus. Click the image, hover over a country and get the latest information associated with the pandemic…

  • TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

  • TimeLinx – Project and Service Management Software Buying Guide
    The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

  • The Basics of Partnering with TimeLinx During Uncertain Times – The TimeLinx Partner Advantage Program is a perfect complement for mid-market resellers, business partners and technology consulting firms supporting businesses in the project and service industry. The Partner Advantage Program includes some of the best margins, support, training and administration offerings in software publishing…

  • TimeLinx Investor Information Center – Regardless of the impacts of the Corona Virus, TimeLinx is reporting some the strongest financial results in the company’s history and seeking outside investment to expedite the time to market in the re-launch of the new platform agnostic version of TimeLinx including all modules. Interested parties should click the image and download the complete market analysis and investor presentation…

  • With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

  • In the Midst of the Global Pandemic, TimeLinx is Able to Offer Financing for All Purchases Across North and South AmericaTimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about the benefits of technology financing…

  • Like, Share and FollowTimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

  • TimeLinx Content Archive – With dozens of newsletters, hundreds of blog posts, more than 300 industry related stories, 12,000 downloads and readership asking for a complete archive and an easy way to reference all of the great content published in the last 14 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…

Posted in: