TimeLinx Talk Weekly Project and Service Newsletter – Edition 160

An estimated one hundred million television viewers are preparing for Super Bowl 56 this week. All of the headlines are dominated by America’s favorite sporting event and it’s common to see service techs, delivery personnel and contractors wearing swag supporting their favorite team. This edition of TimeLinx Talk congratulates the Los Angeles Rams and the Cincinnati Bengals for making it to the Super Bowl and features product surveys, case studies, 2022 small business plans as well as news from Sage, Infor and much more. Enjoy the read and feedback is welcome…

  • Please Take a Five Minute Product Survey

    As a 20+ year provider of technology solutions for companies with project and service needs, we are always looking for ways to improve our products and are asking for your help. We have prepared a few questions and likely responses. To save you time, select an answer from the choices or feel free to provide your own. Please click the image to complete the survey and as a gesture of appreciation, your name will be added to a drawing for ten $50.00 Amazon gift cards…

  • Overcoming the Roadblocks to Delivering True Field Service Excellence – Delivering excellence in field service management hinges on field technician’s abilities to keep their workload clear of manual processes, administrative clutter, and obstacles that often prevent them from committing as much time as possible on the one thing that matters—engaging with customers. The challenge is scaling operations around professional services growth. Click the image to read the complete story…

  • CRM or Customer Engagement Solutions to Grow to a $31.3 Billion Industry – Market research firm Global Industry Analysts valued the worldwide customer engagement management solutions market at $15 billion in 2020 and expects it to reach $31.1 billion by 2026, growing at a compound annual rate of 12.5 percent. GIA defines customer engagement as the process by which companies maximize their interaction with customers through various channels for building and strengthening customer relationships. Click the image to read the complete article…

  • Explore the Correlations Between Asset Data Flow, Servitization and Cross-Department Collaboration

    This is the first feature reviewing this type of data exploring the ongoing disruption caused by the pandemic on the field service sector. To open the study, we asked our respondents to define the most significant change for them within the last eighteen months. Overwhelmingly, the provision of remote services to be added to a portfolio was the most widely cited of any response Click the image to read the report…

  • A Small-Business Growth Plan for 2022 – As we move into 2022, businesses and firms face a set of challenges both familiar and unfamiliar. Hiring and retaining talent, always a challenge, is much more difficult than it has been in the recent past. But rising prices have also begun to hit businesses hard, adding a layer of complexity for owners. This white paper, written by noted small-business expert Gene Marks, provides a playbook for 2022 for firms and small businesses. Click the image to download…

  • Talking CRM with David Beard – Sage CRM and Sage Integration Success Story – In a 2 part series, CRM Expert – David Beard sits down with Les Horenfeldt, a Sage customer – Responsible Gambling Council. The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and just completed a Sage Intacct & Sage CRM implementation. Click the image to listen to the success story…

  • Sometimes Things Just Do Not Go As Planned : Edition 61 – Although recreational boating has it share of risks, modern water craft include many safety measures and equipment to minimize the more common hazards that might occur. Boaters can prepare for the worst but sometimes, no matter how much preparation, things just do not go as planned. Recently, a sailing vessel that was safely anchored was mistaken as a rock by two very large sea lions. Click the image to watch this hysterical video…

  • Sage and TimeLinx Expand Distribution Agreement Across Africa and the Middle East – North Andover, MA, January 31st, 2022 — Sage Africa and Middle East, the leading provider of business management software and TimeLinx Software, publishers of TimeLinx Project and Service Management solution have agreed to expand their distribution agreement to include the entire region. The original agreement was reached in 2016 but was limited to 11 countries in the Middle East. Click the image to read the update…

  • Why Do CRMs Fail and What Does CRM Success Look Like? – A common number bandied around CRM circles is that CRM implementation projects have a greater than 60% fail rate. But that’s just one perspective on the thought about CRM failure. Other views on the topic depend entirely on what’s meant by ‘CRM failure.’ Are we talking about failure to fully integrate CRM with complementary systems? Or are we talking about an inability to leverage the CRM for success? Click the image to read the entire story…

  • In the News: Sage and TimeLinx Expand Distribution Agreement Across Africa and the Middle East Press Release – Sage Africa and Middle East, the leading provider of business management software and TimeLinx Software, publishers of TimeLinx Project and Service Management solution have agreed to expand their distribution agreement to include the entire region. The original agreement was reached in 2016 but was limited to 11 countries in the Middle East. Click the image to get the press release…

  • Sage to Sponsor New Conference/Entertainment Center and Arena – North East technology giant Sage has announced a multimillion-pound deal to sponsor the conference center and arena being built on the Gateshead Quayside. The company, which has sponsored the Sage Gateshead music center since its opening in 2024, has agreed a £10m deal to name the new center, which is hoped will create 2,000 new jobs and provide a £70m annual boost to the local economy. Click the image to read the entire story…

  • 5 Successful Traits Entrepreneurs Can Learn from Our Forefathers of Innovation – Starting a business from the ground up is no easy task. If you want to start a business you must have the passion, drive, and strength to work long days and nights that our forefathers of innovation possessed. The inventors that many people hear and read about in history, Ben Franklin, Thomas Edison, George Washington, spent years convincing people that they had a product that would change people’s lives. Click the image to read the complete story…

  • Sometimes Things Just Do Not Go As Planned: Edition 60 – This time of the year inclement weather, including heavy snow, high winds and ice are the norm and make for very difficult travel conditions. Transportation departments do all that they can to try and keep roads safe but sometimes things just do not go as planned. When a recent winter storm hit central Ohio, snow plows were dispatched to try and clear the freeways but the situation went from bad to worse. Click the image to watch this frightening video…

  • What’s in Store for CRM in 2022? – Well, 2021 happened. It was a year that began with political tumult and the pandemic’s worst stage yet; mellowed into a spring of vaccine rollouts, reopenings, and hope; and then ricocheted into a summer and fall of inflation, supply chain disruptions, and the pandemic’s (thankfully less lethal) return. But we enter 2022 cautiously optimistic that, as the predictions indicate, a new normal is settling into place. Click the image to read the complete story…

  • Sage CRM in 3 Minutes or Less – Considering a new CRM system for your business but can’t find the time to do thorough research? If you are a small to mid-sized company looking for an affordable cloud-based customer relationship management solution designed to help optimize your customer experiences for new and existing client relationships, then look no further. Click the image to watch this 3 minute video providing a complete overview of Sage CRM and the various modules…

  • TimeLinx is Seeking Industry Experts to Write Guest Blogs – Are you an industry expert in the areas of ERP, CRM, Project Management, Field Service Management or Web Marketing and looking for an opportunity to get exposure to over 40,000 industry professionals per week? If so, TimeLinx is seeking the help of colleagues, partners and clients to share their relevant experience, case studies and best practices with our audience. Click the image to get the details…

  • Sage advises clients to not upgrade to Windows 11 currently if leveraging Sage CRM – Sage advises clients to not upgrade to Windows 11 currently if leveraging Sage CRM. Due to dependencies on Internet Explorer for some Office Integration it is suggested to delay until Sage CRM 2022 R2 is released. Please contact us for more information or click the image to login to Sage City…

  • Sage Announces Availability of Patches for Sage CRM to Address Apache Log4J Vulnerability

    Sage announces availability of patches for Sage CRM to address Apache Log4J vulnerability. It is suggested all customers update to the appropriate patch. Please contact us for more information to upgrade if you are on a affected system. If hosted by TimeLinx your patch will be applied by TimeLinx team. Please contact us for any questions or click the image to login for complete details…

  • TimeLinx is Now a Sage Intacct Development PartnerTimeLinx has been proud to partner with Sage for nearly 20 years. Over the course of that time, the TimeLinx Project and Service Management platform has filled a gap and helped Sage clients with project and service needs across most of their portfolio but with the renewed focus on Sage Intacct, it was only logical to develop this integration as well. Click the image for details…

  • TimeLinx FREE ROI Calculator – Want to know how quickly you can obtain a return on your investment using TimeLinx? Download this simple ROI Calculator, input your applicable data-points, include a minimum of 30 (%) in efficiencies across your organization and the calculator will quickly illustrate how much money you will save per day and per year. Click the image for complete details…

  • TimeLinx – Project and Service Management Software Buying Guide
    The way business is done has changed dramatically, and if you’re considering this buyer’s guide, it’s because you’re seeking a software solution to streamline your business processes, increase productivity and efficiency, and reduce costly data entry errors…Click the image to download the Buyers Guide…

  • The Basics of Partnering with TimeLinx During Uncertain Times – The TimeLinx Partner Advantage Program is a perfect complement for mid-market resellers, business partners and technology consulting firms supporting businesses in the project and service industry. The Partner Advantage Program includes some of the best margins, support, training and administration offerings in software publishing…

  • TimeLinx Investor Information Center – Regardless of the impacts of the Corona Virus, TimeLinx is reporting some the strongest financial results in the company’s history and seeking outside investment to expedite the time to market in the re-launch of the new platform agnostic version of TimeLinx including all modules. Interested parties should click the image and download the complete market analysis and investor presentation…

  • With Uncertain Times, the Experience of Your Technology Provider is More Important than Ever. Please Take the Opportunity to Meet the TimeLinx Leadership Team – The executive team at TimeLinx sets the strategic direction for the company, supports a passion for continual innovation and a drive to meet the unmet needs of customers and business partners. The team brings together over 80 years of diverse, yet complimentary experience with the goal of providing industry leading technology solutions to the market. Click the image and meet the team…

  • In the Midst of the Global Pandemic, TimeLinx is Able to Offer Financing for All Purchases Across North and South AmericaTimeLinx is proud to partner with Dimension Funding and as a result of some recent announcements, technology financing is now available across all of North and South America. Click the image to learn about the benefits of technology financing…

  • Like, Share and FollowTimeLinx has always recognized the importance of social media but understand it is more important than ever. As more and more people are getting their news from the likes of Facebook, Twitter and LinkedIn we have begun to expand our investment in these channels. Our volume and frequency of information has increased but we can still use your help by liking, sharing and following us and it is as easy clicking the image…

  • TimeLinx Content Archive – With dozens of newsletters, hundreds of blog posts, more than 300 industry related stories, 12,000 downloads and readership asking for a complete archive and an easy way to reference all of the great content published in the last 14 months…we’ve delivered. If you have an interest in news related to Sage, Infor or the Project and Field Service Management Industry, just click the image for a complete catalog…

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